Shipping & Delivery
How long does it take to receive my product?
Typically, it takes about 1-3 business days for our products to be produced and sent out. We provide DHL FEDEX and so on. Once shipped, for standard shipping, we will deliver US orders in 5-12 business days, for express shipping, we will deliver US orders in 1-5 business days.
Any additional taxes or charges arising from the customs policies of the recipient's country or territory shall be borne by the purchaser.
Please note that during the holidays our production time may vary.
|
Country |
Shipping Method |
Shipping Time |
Costs |
|
Australia |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Austria |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Belgium |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Brazil |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Canada |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Denmark |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
France |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Germany |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Greece |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Hungary |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Ireland |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Italy |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Japan |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Luxembourg |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Mexico |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Netherlands |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
New Zealand |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Poland |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Portugal |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Russian Federation |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Singapore |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
South Korea |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
Spain |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
United Arab Emirates |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
United Kingdom |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
|
United States |
Standard |
5-12 Workdays |
Free |
|
|
Express |
1-5 Workdays |
$25 Free on orders over $150 |
Tips: As the impact of COVID-19, the delivery may be delayed according to the local epidemic situation and government policies.
Can I change the destination country of my order?
After your order has been sent out, you may not change your shipping address.
How much is shipping?
We provide Free Shipping.
You can choose the delivery method during checkout:
Express Shipping: $25.00 or Free Shipping Over $150.00
How will I know my order has shipped?
You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 2-5 business days to process before they are shipped due to customized work involved.
Please keep in mind delivery dates may change due to inclement weather conditions or holiday.
Do you ship internationally?
Shipping is currently available only to US, CA and other 35+ countries address as of the moment. All destination can be found upon checkout. If you are not sure whether we could ship to your country, please send inquiry to our customer service team at supports@onlyonejewellery.com
Please note:
If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out. Our standard is to supply you a perfect gift.
